Advent Caregivers Privacy Policy

Effective Date: May 19, 2025
Last Updated: May 19, 2025
Welcome to AdventCaregiver.com. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website and our caregiving services.

1. Who We Are
Advent Caregivers provides non-medical in-home care services to seniors and individuals with disabilities. We operate primarily in Texas and Washington State.

2. Information We Collect
We collect information through our website and during the caregiving intake process.
A. Information You Provide Voluntarily
Full name, address, phone number, and email
Health-related information shared via online forms or service inquiries
Employment or caregiver applications submitted via our website
B. Information We Collect Automatically
IP address, browser type, device type, and pages visited
Cookies and analytics data (Google Analytics or similar tools)

3. How We Use Your Information
We use your information to:
Provide and manage home care services
Respond to inquiries and schedule consultations
Comply with legal and healthcare regulatory obligations (HIPAA)
Improve website functionality and user experience
Send service-related communications and occasional updates (with consent)

4. HIPAA Compliance
If you provide Protected Health Information (PHI) through our forms or during services, it will be handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA). We do not share PHI unless legally required or with your written consent.

5. Washington State Residents
In accordance with the My Health My Data Act (MHMDA):
Residents of Washington have the right to:
Access: Request a copy of health-related data we’ve collected
Correction: Request updates to inaccurate data
Deletion: Request deletion of data unless retention is required by law
Withdraw Consent: Stop certain uses of personal or health information
To submit a request, email us at: [Insert Email Address] or call us at [Insert Phone Number].

6. How We Share Information
We may share your information with:
Internal staff or caregivers for scheduling and care coordination
Third-party vendors providing website hosting or analytics (under strict confidentiality agreements)
Government authorities or insurers, when legally required
We do not sell or rent your personal information.

7. Your Choices and Rights
Email Opt-Out: You may unsubscribe from marketing emails at any time.
Cookie Settings: Most browsers allow you to reject or clear cookies.
Access and Correction: Contact us to access or correct your data.

8. Data Security
We take appropriate administrative, technical, and physical safeguards to protect your data, including secure form submissions, encryption, and staff training.

9. Children’s Privacy
Our services are intended for individuals 18 years and older. We do not knowingly collect personal information from children under 13.

10. Links to Third-Party Sites
Our website may link to other websites. We are not responsible for their content or privacy practices.

11. Policy Updates
We may update this Privacy Policy periodically. Updates will be posted here with a revised “Last Updated” date.

12. Contact Us
If you have any questions, requests, or complaints regarding this Privacy Policy, please contact:
2018 156th avenue, n.e bldg f
bellevue, wa 98007
info@adventcaregiver.com
(425) 448-7597